At Skylar Trails, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide while using our website and services. By visiting our site, you agree to the terms described in this policy.
Information We Collect
When you browse our website or make a purchase, we may collect certain personal details such as your name, address, phone number, and email address. This information helps us process your orders, arrange delivery, and communicate important updates about your purchase. We also collect non-personal data such as browser type, device information, and website usage statistics to improve your shopping experience.
How We Use Your Information
Your personal data is used solely for order processing, delivery coordination, and customer service purposes. We may also use your information to notify you about new arrivals, exclusive offers, or updates related to our camping gear, luggage, and travel accessories. You can opt out of receiving promotional emails at any time by contacting us.
Data Protection and Security
We implement strong security measures to protect your personal information from unauthorized access, loss, or misuse. All collected data is handled confidentially and stored in secure systems to ensure your privacy is safeguarded.
Cookies
Our website may use cookies to enhance your browsing experience and understand how you interact with our store. Cookies help us remember your preferences and improve site performance. You may choose to disable cookies through your browser settings, though this may affect some site features.
Third-Party Services
We do not sell, rent, or trade your personal information to any third parties. However, we may share necessary details with trusted service providers who assist us in order fulfillment and delivery. These third parties are required to maintain the confidentiality and security of your data.
Cash on Delivery Orders
Skylar Trails operates worldwide and offers cash-on-delivery (COD) as our only payment method. To process your order accurately, we collect your shipping details and contact information to ensure timely and secure delivery of your purchase.
Your Rights and Opt-Out Option
You have the right to access, update, or request deletion of your personal information. If you wish to stop receiving promotional communications from us, you can opt out anytime by emailing us at [email protected].
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us at [email protected].
